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Returns & Exchanges

RETURN POLICY

We love our fantasy-based candles, and we hope you do, too! If you order a candle don’t absolutely love it right out of the box, you can return or exchange the unused product within 30 days of delivery.

We care that you are 1000% happy! 

DAMAGED OR DEFECTIVE CANDLES

If we made a mistake or your items arrived damaged, we sincerely apologize and will take care of that for you. Please email care@mythologiecandles.com with your order number and details of the damaged or defective candle and we will replace it for you, on us!

STANDARD RETURNS

We are proud of the quality of our premium handmade candles and hope you love them. However, we understand that sometimes it is difficult to know if a fragrance is for you. Any unburned candle can be returned for a full refund (including the original shipping charge) within 30 days of receiving it.

Please return eligible items to the address below with the reason for the return and your packing slip or other identifier (order number, email, name, etc.).

EXCHANGES

We hope you find a new favorite fragrance with every candle purchase! However, we understand that sometimes a fragrance just isn’t for you. If you would like to exchange an unburned candle for a different fragrance, please return your candle to the address below and write the desired candle fragrance on your packing slip. 

We'll ship your chosen fragrance back for free!

Exchanges must be sent back to Mythologie Candle Co. studio within 30 days of receiving your order:

Mythologie Candle Co.
22424 S Ellsworth Loop Rd
Queen Creek, AZ 85142

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