Shipping Updates
You've selected your portals in a jar, now comes the hard part... waiting for them to arrive!
Current Pick & Pack goals: (from time of order to the moment your order is carefully packaged and waiting for pickup)
- 🕯️Signature (year-round) candles: 3-5 business days
- 🛡️Guild Exclusives: 3-5 business days
- 🌱☀️ Seasonal candles: 3-5 business days
- Ancient Winter Candles - Begin shipping Dec 27th.
-
Gothic Cathedral - Pre-order batch 1 will begin shipping by Jan 22nd. Pre-order batch 2 is currently ongoing and accepting pre-orders, and will begin shipping in mid February, 2025.
Current delays: "Our team is diligently processing all orders in the order they were received. Some of our suppliers also have delays on certain components which will affect orders containing Gothic Cathedral and any Room Sprays. These items will be shipped by January 22nd, 2025. Thank you for your understanding and continued support!"
Once your order is packed and sealed with magic, it will be picked up by our couriers.
Expected carrier shipping times are 2-5 business days for domestic USA and 10-21 business days for international orders (please note that business days do not include weekends). You can track your order here 📦 Simply enter your order number (found on your order confirmation email) and your email address.
We can combine, edit, or cancel orders within 24 hours of them being placed.
To do so, please email our Mythologie Happiness Wizards at care@mythologiecandles.com.
--------------------------
Do you live near our warehouse in Lynden, Washington?
Do you want to save on shipping?
Save on shipping & pick-up in person!
We have a magical system created so you can pick up your candles straight from our Warehouse!
If your address qualifies, simply select "Local Pickup" at checkout, then make a cup of tea to sip while you wait for our wizards to prepare your order (our fulfillment goal is 2-5 business days).
Once your order is ready you will receive an email with the pick-up confirmation and instructions on how to pick up your order 📦 It's that easy ✨