For the first burn, let the candle burn for up to 3-4 hours - or until the melted "pool" reaches the edge. (Typically 1-2 hours for a 2oz sample size)
Always trim your wooden wick to 1/8 inch.If your wick is too long, the flame will be too big and can become a fire hazard and also give off smoke that shouldn't be there. (Nail clippers work great for wooden wicks!)
Clear any debris from your candlebefore burning, including any soot build-up on the wick. This will help your candle to last longer and burn cleaner! Never burn near anything flammable.
What if I don’t like the candle I ordered?
Buying candles online can be hard and sometimes a scent just isn’t the way you imagined it would be. Not to worry! If you’re not a fan of the candle you received, reach out to us at email@example.com and we will help you find something you love instead. You can ship the candle back to us and we'll help you find a scent you like better, at no cost to you!
What do I do if my order arrives damaged or melted?
We’ve got you! In the rare occurrence that something goes wrong with your order, we will make it right! Get in touch at firstname.lastname@example.org and we’ll ship a replacement (and even a little extra!).
We ship worldwide! Please note that shipping candles is pricey compared to other online products because candles are heavy! All rates are calculated directly by the carriers and are discounted rates. We will continue to work to get you the best shipping prices humanly possible! Thanks for supporting small business ❤️
Orders within the U.S. may take up to 7 days to arrive after shipping. Orders to Canada may take up to 21 days depending on carrier and customs.
Your satisfaction matters most to us!
Eligible items may be returned or exchanged within 30 days of receiving your order. Please review our Return Policy for detailed information.