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MythologieCandles MythologieCandles MythologieCandles MythologieCandles
  • Home
  • Start Here!
    • Discovery Box
    • Take the Candle Quiz
  • Shop
    Subscriptions
    Alchemy Kits (DIY Candles)
    Signature Scents
    Candle of the Month
    The Candle Guild Society
    Shop by Theme
    Celtic & British Isles
    Camelot
    Historical
    Middle Earth-Inspired
    RPG & Fantasy
    Skyrim
    Bundles
    Discovery Boxes
    Alliance Bundles
    Atlas Collection Bundle
    The Fellowship Bundle
    Historical Candle Bundle
    Extras
    Gift Cards
    Mini-Candles
    Fragrance Oils
  • Explore
    About
    Reviews
    Our Story
    Candle Creed
    Candle Care Tips
    Things to Read
    Tolkien Tidings Newsletter
    Mythologie Herald Newsletter
    Blog
    The Candle Guild
  • Take the Scent Quiz!
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Here at Mythologie, we are dedicated to YOU! ⚔️

From creating candles that are pet-friendly, phthalate-free, and eco-friendly right through to our customer care, The Mythologie Creed ensures that you are 100% satisfied with every purchase. If something goes wrong with your order, or you simply just don’t like a candle you ordered, we’re here to fix it for you.

 

What if I don’t like the candle I ordered?

Buying candles online can be hard and sometimes a scent just isn’t the way you imagined it would be. Not to worry! If you’re not a fan of the candle you received, reach out to us atcare@mythologiecandles.com and we will help you find something you love instead. You can ship your unburned candle back to us within 30 days and we'll help you find a scent you like better, at no cost to you!

 

What do I do if my order arrives damaged or melted?

We’ve got you! In the rare occurrence that something goes wrong with your order, we will make it right! Get in touch at care@mythologiecandles.com and we’ll ship a replacement (and even a little extra!).  

 

How can I give general feedback or candle suggestions?

We love to include you in our creations! You are the hero of the story and we love to hear your thoughts and suggestions, so please join our Facebook group to share your ideas, you even get access to new product launches!

 

Need help with something else?

Not a problem! Drop us an email at care@mythologiecandles.com and we’ll get you taken care of.

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